Frequently Asked Questions

​On move-in day, you will use our self-guided move-in process or meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full before keys are released. Return your inspection form within 48 hours.

​Before moving out, please schedule a walkthrough, return all keys and garage remotes, and ensure the home and yard are in original condition. Deposit processed within 30 days per state law.

Yes, a security deposit is required at The Lakes. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law. ​

Tours are available during leasing office hours:
- Monday-Friday: 10:00am - 5:45pm
- Saturday: 10:00am - 4:45pm
- Sunday: Closed
​Walk-ins welcome; we recommend scheduling in advance at 706-487-8084.

Applying at The Lakes is simple! Browse our available floor plans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen Insurance. ​

​Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.

To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee payment

​Applicants must have a combined household income of at least 3x times the monthly rent. For example, for a $1200.00 apartment, a minimum income of $3600.00 per month is required.

- 60 days of current and consecutive pay stubs from your current employer(s) AND two most recent bank statements (PDF) or brokerage statements (PDF). If using a brokerage statement, the brokerage account must contain liquid funds totaling 3x the annual market rent amount. If using a Guarantor, the Guarantor's account must contain liquid funds totaling 5x the annual rent amount.
- Most recent year's tax return AND most recent personal bank statement. Tax return must include Schedule C reflecting net profit or loss for the business.
- Job offer letter and income verified by employer on company letterhead (PDF), dated within 30 days of the application.
​- Bank statements from the last recent two months

If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.

Short-term leases of 3-9 months are available at a premium monthly rate. Contact our leasing office for current availability and pricing.

We offer flexible lease terms ranging from 3 months to 9 months. Current available terms include 3, 6 and 9 months. Contact our leasing office for pricing by term length.

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Self-Guided Tour: Explore at your own pace during leasing hours.
- Virtual Tour: View our community online anytime.

No, we do not offer a preferred employer program at this time.

​A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

The Lakes Apartments offers 1-bedroom, 2-bedroom, and 3-bedroom apartment homes ranging from approximately 836 sq ft. to 1,645 sq ft. Visit our floor plans page to explore all available layouts.

​The Lakes Apartments offers a variety of one-, two-, and three-bedroom floor plans to fit different lifestyles and space needs. Floor plans range from approximately 836 to 1,645 square feet and may include features such as open-concept living areas, built-in computer desks (in select homes), oversized closets, private patios or balconies, fireplaces (in select homes), and upgraded finishes in renovated homes. Whether you're looking for a cozy one-bedroom or a spacious three-bedroom home, our leasing team can help you find the floor plan that best fits your needs. Visit our website to explore all available layouts and virtual tours.

Absolutely -- we will do our best to show you your specific home. We also offer tours of representative model homes. Your home will be freshly cleaned and move-in ready.

​Our thoughtfully designed floor plans feature oversized windows and open living spaces that help maximize natural light. Ask our leasing team about available homes with the sunniest views!

Typical ceiling height is 9-foot in many apartment homes. Select floor plans may vary—ask our leasing team for details and current availability.

​Yes! Select floor plans feature built-in computer desks that provide a convenient space for a home office, studying, or working remotely. Ask our leasing team which available floor plans include this feature.

​Every home is professionally cleaned and inspected before move-in. Appliances and fixtures are cleaned, tested, and confirmed to be in good working condition. Please complete your move-in inspection within 48 hours of move-in so any concerns can be documented and addressed promptly.

​Absolutely! We will note your preferences, such as first, second, or third floor, building location, proximity to amenities, wooded or lake views, or a specific building if available. While we cannot guarantee a specific apartment, our leasing team will do their best to match your preferences based on availability.

Availability changes quickly! We recommend submitting your application as soon as you've selected the apartment home that's right for you. Our leasing team can also help you reserve an available home, when applicable, and provide the most up-to-date availability. Contact our leasing office for current availability and pricing.

​If your preferred apartment becomes unavailable, our leasing team will help you find comparable alternatives that best match your preferences, including floor plan, price range, floor level, building location, view, and desired move-in date. We'll work with you to find the best available option that fits your needs.

We will notify you approximately 90 days before your lease expiration with your renewal options. To renew, simply review your renewal offer and sign your renewal agreement through the resident portal or contact the leasing office for assistance.

No, the community is not wired for high-speed internet.

Rent can be paid securely through our Resident Portal using ACH bank transfer, debit card, or credit card. Visit our Resident Portal or contact the leasing office for assistance with setting up your account.

​Rent is due on the 1st of each month. If all rent is not received on or before the 3rd of the month, a late fee equal to 10% of your total monthly rent will be assessed, in accordance with your Lease Agreement.

In addition to monthly rent, residents are responsible for:
- Utilities (billed based on usage)
- Smart bundle fee
- If applicable, pet fees/rent per pet per month

Early termination is possible with 60 days written notice. An early termination fee of 1 months' rent will apply. Please review your lease or contact our office.

We recommend setting up your utilities at least 3–5 business days before your scheduled move-in date to help ensure everything is ready when you arrive.
Electricity: Georgia Power
Water/Sewer/Trash: Community-billed and automatically established at move-in
Gas: N/A
Internet: WOW! Internet Residents are also enrolled in our required Smart Bundle package. Contact the leasing office for current pricing and additional details.

​Internet service is available through WOW! Internet, our preferred internet provider. For assistance with new service, please contact our WOW! Community Account Representative, Colleen Stett, at 706-617-4296 or [email protected].

No, there is no Wi-Fi available in the common areas.

Electricity is provided by Georgia Power. We recommend contacting Georgia Power at least 3–5 business days before your scheduled move-in date to establish service in your name. For assistance, visit their website or call 888-660-5890.

​Yes! Our professional on-site maintenance team is here to help. Routine maintenance requests are handled during normal business hours, and emergency maintenance is available 24 hours a day, 7 days a week for urgent issues that require immediate attention.

Routine maintenance requests can be submitted through the Resident Portal or by contacting the leasing office during business hours.
​For maintenance emergencies, call the leasing office immediately. If the office is closed, follow the prompts to be connected to our 24/7 emergency maintenance team for urgent issues requiring immediate attention.

​Standard maintenance requests are typically completed within 1–3 business days. More complex repairs or those requiring special-order parts or vendor scheduling may take longer, but we will keep you informed of any delays. Emergency maintenance requests are prioritized and responded to as quickly as possible, 24 hours a day, 7 days a week.

​Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.

​Yes. Select homes feature USB charging outlets in convenient locations. Contact our leasing team for details on available floor plans with this feature.

No, we do not offer furnished or corporate apartments at this time.

We offer community laundry. The laundry facility is located to the side of the leasing office

No, painting walls is not permitted at The Lakes.

All homes at The Lakes Apartments include:
Fully equipped kitchen with a refrigerator, range, dishwasher, and garbage disposal
Laminate or wood-style flooring in select living areas (varies by floor plan and renovation level)
Spacious cabinetry and ample countertop space
Large closets and in-home washer/dryer connections
Private patio or balcony in most homes
Select renovated homes also feature upgraded cabinetry, countertops, modern lighting and plumbing fixtures, stainless steel appliances, and other contemporary finishes.
Please contact our leasing team for details on available home styles and features.

There is a private patio or balcony in most homes. Contact our leasing team for more information.

No. The Community grilling stations are available at picnic pavilion. ​

No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

If something breaks in your apartment, please submit a maintenance request through the Resident Portal or contact the leasing office as soon as possible. Our maintenance team typically completes routine requests within 1–3 business days. For urgent issues, such as a major water leak, no heat or air conditioning (when applicable), sewer backup, or other emergencies, please call the leasing office immediately. After business hours, follow the prompts to reach our 24/7 emergency maintenance team.

Additional street parking is available first come throughout the community. Motorcycles ARE subject to vehicle count limits.

​No, The Lakes does not offer recycling.

The Lakes Apartments is a spacious, park-like community offering a variety of amenities designed for comfort, convenience, and recreation, including:
- Three scenic lakes with fountains and beautiful views
- Resort-style swimming pool with sundeck
- 24-hour fitness center
- Playground
- Sand volleyball court
- Walking paths and expansive green spaces
- Outdoor grilling and picnic areas
- Car care center
- Package receiving services
- Gated access (select areas)
- Smart Bundle community technology package
Contact our leasing team to learn more about our amenities and current offerings.

There is no clubhouse located at The Lakes.

​The pool is open daily from 10:00 AM to 10:00 PM during the pool season. Pool hours may be adjusted for maintenance, weather, or seasonal operations. Please check with the leasing office or resident communications for the most current hours and updates.

​Yes! Open year-round, weather permitting.

​Yes! The Lakes Apartments features a sand volleyball court, outdoor grilling and picnic areas, scenic walking paths, expansive green spaces, and three beautiful lakes for residents to enjoy.

There are no elevators at The Lakes.

Residents enjoy open, surface parking conveniently located throughout the community. Additional guest parking is also available in designated areas. Please contact the leasing office for current availability and details.

The Lakes does not offer reserved parking at this time.

Valet trash is collecting Sunday-Thursday. Bins should be placed at the curb by 7:00pm and returned to your property after pickup. Bulk/large items must be disposed of off of property.

​Packages are delivered directly to the package room attached to the office.

Storage units available for an additional monthly fee. Contact the leasing office for sizing and availability.

Your detached garage or storage is the ideal place to store bicycles securely. ​

Quiet hours are 10:00pm to 7:00am daily. We ask all residents to be respectful of neighbors.

​You will have full access to all community amenities beginning on your move-in date. Any required access devices, gate credentials, or amenity information will be provided during your move-in appointment.

Yes! We welcome pets at The Lakes Apartments. We allow up to two pets per apartment home. Breed restrictions apply, and all pets are subject to our community pet policy. Please contact our leasing team for current pet fees, monthly pet rent, and complete policy details.

We welcome cats and dogs at The Lakes Apartments.
Maximum pets: 2 per apartment home
One-time pet fee per pet
Monthly pet rent per pet
Weight limit: No weight limit
Breed restrictions: Breed restrictions apply. Please contact the leasing office for a complete list of restricted breeds.
Pet responsibility: Residents are expected to clean up after their pets immediately and keep all pet areas clean.
All pets must be registered and approved by management prior to move-in or before bringing a pet into the community.

​Yes! Each apartment home may bring up to two guests to the pool and other community amenity areas. The leaseholder must accompany guests at all times and is responsible for ensuring they follow all community rules and policies.

​Yes! Guests may park in designated guest and overflow parking areas located throughout the community. Overflow parking is strategically located away from direct building entrances to help ensure all residents have reasonable access to parking near their homes. Please be mindful of community parking rules and do not park in reserved spaces, block fire lanes, sidewalks, or driveways. Vehicles parked in violation of community parking policies may be subject to towing.

​Guests are welcome to stay for up to seven (7) consecutive days without prior written approval. Any stay beyond seven consecutive days requires written approval from management. Long-term guests may be required to apply as an additional occupant and meet the community's qualification requirements.

​The Lakes Apartments is nestled in North Columbus, Georgia, offering the feel of a peaceful, park-like residential community while providing convenient access to Interstate 185, Columbus State University, Piedmont Columbus Regional, Fort Benning, shopping, dining, and major employers.

Yes! There are several grocery stores just a short drive from The Lakes Apartments, including:
Publix – approximately 5 minutes away
ALDI – approximately 5 minutes away
Walmart Supercenter – approximately 5–7 minutes away
​The Fresh Market – approximately 5 minutes away

Nearby dining options include:
Mi México Restaurant Bar & Grill — Mexican — less than 1 mile
Miles To Go Too — Southern Homestyle — about 1 mile
Ezell's Catfish — Southern Seafood — about 1.5 miles
Applebee's Grill + Bar — American Bar & Grill — approximately 2.5 miles
Korea House Restaurant — Korean Cuisine — about 6 minutes
The Lakes Apartments is also just minutes from Columbus Park Crossing and Bradley Park Crossing, where you'll find dozens of additional restaurants, coffee shops, and casual dining options. Visit our Neighborhood & Directions page to explore what's nearby.

Nearby coffee options include:
Starbucks — approximately 5 minutes
Milltown Coffee — approximately 6 minutes
Shorty's Coffee — approximately 7 minutes
Tous les Jours — Coffee & Bakery — approximately 7 minutes
The Brick and Mortar Cafe — approximately 8 minutes
​Additional coffee shops, cafés, and bakeries are located throughout the Bradley Park and Columbus Park Crossing shopping areas, just a short drive from The Lakes Apartments.

Highlights near The Lakes Apartments include:
Flat Rock Park — Walking trails, fishing, playgrounds, and picnic areas — less than 5 minutes
Columbus Park Crossing — Shopping, dining, entertainment, and retail — about 5 minutes
AMC CLASSIC Ritz 13 — Movie theater — about 5 minutes
Columbus Botanical Garden — Gardens and seasonal events — about 7 minutes
Launch Trampoline Park — Indoor family entertainment — about 8 minutes
​Chattahoochee RiverWalk — Walking, biking, kayaking, and riverfront recreation — about 15 minutes

The nearest public transportation is provided by METRA Transit System. The closest bus stops are located along Warm Springs Road and nearby commercial corridors, providing access to shopping, medical facilities, Columbus State University, and other destinations throughout Columbus. Because service routes and schedules may change, we recommend visiting METRA or contacting the leasing office for the most current transit information.

​The commute from The Lakes Apartments varies by destination: Columbus State University: approximately 5 minutes via Warm Springs Road Piedmont Columbus Regional (Northside Campus): approximately 5 minutes via Warm Springs Road Fort Benning (Moore) – Main Gate: approximately 20–25 minutes via I-185 South Downtown Columbus: approximately 15 minutes via Warm Springs Road or I-185 Columbus Airport (CSG): approximately 10 minutes via I-185

The Lakes Apartments is served by the Muscogee County School District:
Elementary: Gentian Elementary School
Middle: Midland Middle School
High School: Hardaway High School School attendance zones are subject to change.
For the most current zoning information and additional school options, please visit GreatSchools.org or contact the Muscogee County School District directly.